Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.
The second-hand shopping app has revised its measurement guidelines for women's and children's clothes failing to inform every member regarding the update.
Digital Channels Response
Countless users and merchants are expressing on platforms claiming that product pages now present a different size category compared to what was initially listed because of the remapping.
Vinted explained the revised method more closely matches other platforms.
They have suggested members to examine their items and update the measurements by hand when needed, which has left users frustrated.
Sizing System Changes
Earlier, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features a letter and a range for example S/UK 8-10.
In some cases, the sizing has been recategorised - like an L measurement used to be a 12 but now shows as UK 16-18.
Shopper Accounts
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," the way the service now categorizes.
A different member, based in Glasgow, said garments she listed with size 14 tags were appearing on the platform as larger sizing 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Necessary Adjustments
Another shopper, based in Derby, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she stated.
Platform Context
The app has more than 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This represents another occasion when a surprising modification within the service has received backlash: earlier, the platform withdrew an update to its shipping options after backlash from users.
